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Protecting your privacy at CK Baji is one of our top priorities. By reading this Privacy Policy, you will understand exactly what we do with your information.
1 Introduction and applicability
This Privacy Policy applies to all users of the CK Baji platform (website: ckbaji.app). It takes effect the moment you visit our site, create an account, place a bet, or interact with us in any way.
CK Baji has developed this Privacy Policy with Bangladeshi users in mind. We believe your personal data is your own asset, and keeping it safe is our responsibility.
This policy applies to:
- Across all services on the CK Baji website and mobile platform
- For both registered and unregistered users
- Across all features including betting, games, lottery, payments, and reviews
- When you contact us via live chat, email, or any other channel
By adhering to this policy, CK Baji ensures that your privacy is never compromised in any way.
2 What information we collect
CK Baji only collects information that is genuinely necessary to provide its services. Collecting irrelevant or excessive data goes against our policy.
2.1 Information You Provide Directly
| Data Type |
When it is collected |
Purpose |
| Name & Date of Birth |
At the time of registration |
Identity Verification (KYC) |
| Mobile number |
During Registration & Payment |
Account verification and transactions |
| National ID Number |
For KYC Verification |
Age and identity verification |
| Mobile Pay/Nagad/Rocket Number |
Deposits & Withdrawals |
Processing financial transactions |
| Email Address |
At the time of registration |
Communication & Notifications |
2.2 Automatically collected information
Some information is collected automatically while you use CK Baji:
- IP address and device type
- Browser Type & Version
- Page Visit Time & Duration
- The page you came from before arriving at CK Baji (referrer)
- Betting & Gaming Activity Logs
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Automatically collected data is used solely to improve platform security and performance. It cannot be used to directly identify you.
3 How your information is used
CK Baji uses the information it collects from you for the following purposes:
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1
Account Management & Verification
Used to verify your identity, secure your login, and prevent the creation of multiple accounts.
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Payment Processing
Used to process transactions accurately during deposits and withdrawals, and to prevent fraud.
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Providing customer support
Used to resolve your issues, answer your questions, and manage support tickets.
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Promotions & Bonus Offers
Your gaming activity is analyzed to send you relevant bonuses and offers. You can opt out of marketing emails at any time.
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Meeting legal obligations
Used to comply with applicable local laws, anti-money laundering regulations, and regulatory requirements.
CK Baji never uses your information for advertising or third-party marketing purposes.
4 Data sharing and disclosure
CK Baji does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:
4.1 Authorized third parties
- Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — used solely to process transactions.
- KYC verification services: Authorized verification agencies for identity confirmation.
- Technology Service Providers: Server hosting and security partners — with access strictly limited to necessary data only.
4.2 Legal obligations
We are legally required to share information with authorities when mandated by court order, government investigation, or anti-money laundering laws. In such cases, we share only the minimum information necessary.
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All of our third-party partners are contractually bound to uphold CK Baji's privacy standards and may not use any data received for any other purpose.
5 Cookies & Tracking Technologies
The CK Baji website uses cookies. Cookies are small files stored in your browser that help improve your experience.
5.1 Types of cookies we use
| Cookie Type |
Purpose |
Duration |
| Essential cookies |
Maintaining login sessions, security |
Deleted at end of session |
| Functional Cookies |
Language preferences and UI settings are remembered |
30 Days |
| Analytics Cookies |
Site Traffic Analysis |
6 months |
5.2 Cookie Controls
You can disable or delete cookies through your browser settings. However, turning off essential cookies may cause certain features of the site to stop working properly.
6 Security Measures
CK Baji uses internationally recognized security technologies to protect your data:
- SSL/TLS Encryption: HTTPS is enforced across all pages of the site, keeping your data protected in transit.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Firewall Protection: Advanced firewall systems to prevent unauthorized access.
- Regular security audits: Routine vulnerability assessments conducted by third-party security experts.
- Data Backup: Data stored in a secure, encrypted backup system.
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No system is 100% impenetrable. However, CK Baji makes every effort to keep your data safe. If you notice anything suspicious, report it immediately to support@ckbaji.app.
7 Your rights
As a CK Baji user, you have the following rights over your own data:
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Right to access
You may request to know what information CK Baji holds about you.
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Right to Rectification
You may request corrections to any inaccurate or outdated information.
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Right to Erasure
You may request deletion of your data, provided there are no legal obligations requiring its retention.
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Right to Restrict Processing
You may request that we stop using your data for marketing or non-essential purposes.
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Right to data portability
You may request an export of your data in a readable format.
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Right to Lodge a Complaint
If you suspect a privacy breach, you can report it directly to CK Baji or to the relevant authorities.
To exercise any of these rights, email us at support@ckbaji.app. CK Baji will respond within 7 business days.
8 Data retention period
CK Baji does not retain data longer than necessary. Our general retention policy is outlined below:
- Account Information: Retained for up to 5 years after account closure for legal compliance.
- Transaction records: A minimum of 5 years in accordance with financial regulations.
- KYC documents: 3–5 years after account closure.
- Session logs and analytics: Automatically deleted after 12 months.
- Support Conversations: Deleted 2 years after resolution.
Once the designated retention period expires, data is securely destroyed and cannot be recovered.
9 Protection of minors
CK Baji strictly prohibits access to its services for anyone under the age of 18. We never knowingly collect data from minors.
Age is verified at registration, and identity documents may be requested if there is any concern. Should it come to light that a minor's data has been collected, the account will be closed immediately and all associated data will be deleted.
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If you believe a minor is using CK Baji, please report it to support@ckbaji.app immediately.
10 Privacy Policy Updates
CK Baji may update this Privacy Policy from time to time. When significant changes are made:
- An SMS will be sent to your registered mobile number.
- A notification will be displayed at the time of account login.
- The "Last Updated" date at the top of this page will reflect any changes.
Continuing to use CK Baji after any changes have been made will be taken as your acceptance of the updated policy. We encourage you to check this page regularly.